Privacy Policy for Our Mold Referral Service
Last updated: October 2026
This policy explains how Houstonsigned Mold Help ("we" and "us") handles information when you visit houstonsigned.living, call the phone number on this site, or send in a form. It is a general template. It is not legal advice.
What We Collect
Some details come from you. When you fill out a form or call, you may give us your name, phone number, email address, location, and a short note about the mold problem in your home.
Some details arrive on their own as you browse. These can include your IP address, your browser and device type, the pages you open, and the date and time of your visit. Calls to the number on this site may be tracked. Some may be recorded. We do this to check quality and to handle billing.
Why We Use It
We use the information we collect to:
- Match you with an independent mold inspection or remediation provider that serves your area
- Pass your request to that provider so they can reach out to you
- Reply to your questions and messages
- See how people use this site and our phone lines
- Make the site and the service better
- Follow the law and stop fraud or misuse
We do not ask for medical information. Please leave it out of your forms and messages.
Who Gets It
Houstonsigned Mold Help is a referral service. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners. That way, they can contact you about your request. These providers are separate businesses. They have their own privacy practices.
We may also share information with companies that help us run this site and our phone systems. Examples are hosting, analytics, and call-tracking services. We may release information if the law requires it, or to protect our rights.
We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a sale or a share. Where those laws apply, you may have the right to opt out.
Cookies and Analytics
This site may use cookies and similar tools to learn how visitors use it. You can control cookies in your browser settings. If you turn them off, parts of the site may not work as well.
Your Choices and Rights
Where you live may give you certain rights. You may be able to see, fix, or delete your personal information. You may also be able to opt out of some sharing. To make a request, email contact@houstonsigned.living. We may need to check who you are before we act on it.
Security and How Long We Keep Data
We use reasonable safeguards to protect your information. Still, no way of storing or sending data is fully safe. We keep information only as long as we need it for the reasons above, or as long as the law says we must.
Children
This site is not made for children under 13. We do not knowingly collect their personal information.
Changes to This Policy
We may update this policy from time to time. The date at the top shows the latest change.
Contact
Have a question about this policy? Email contact@houstonsigned.living.
Tell us what happened
Seeing or smelling mold? Request a callback to check provider availability, or send a request for an estimate. There is no obligation.
No obligation